OPEN TO SOFTWARE DEVELOPMENT OPPORTUNITIES

BUILD WITHCONTEXT.

Rafael is a full-stack developer from Brazil. He brings a systems mindset shaped by more than a decade in IT operations, infrastructure, networks, and technical support.

EXPLORE THE PORTFOLIO
PORTRAITTerule

01 / ABOUT

Operational depth meets modern software craft.

With 10+ years in IT operations, Rafael approaches software through reliability, security, and the people who depend on it. His Full-Stack specialization at Trybe adds React, Node.js, TypeScript, and product-minded delivery to that foundation.

EDUCATION

  • Software Engineering — UniCesumar (2025–2029)
  • Information Systems — Univale (2008–2011)
  • Full-Stack Development — Trybe

CORE TOOLKIT

TypeScriptNext.jsReactNode.jsJavaScriptMicrosoft IntuneAzure ADOffice 365NetworksDocker

02 / EXPERIENCE

A career built close to the systems that keep work moving.

From frontline support to international IT operations, Rafael pairs practical infrastructure expertise with a growing full-stack practice.

  1. 2025 — Present

    Pogust Goodhead

    ROLES

    IT Analyst

    May 2026 — Present

    Governador Valadares, MG

    • Provides remote IT support for teams in London, Sydney, the United States, Minas Gerais, and Rio de Janeiro.
    • Manages L1/L2 tickets for 300+ users and devices while maintaining a 95%+ service-level agreement.
    • Administers Microsoft Intune and Azure AD access; proactively monitors network and IP-telephony availability.

    ROLES

    IT Assistant 2

    Jul 2025 — May 2026

    Governador Valadares, MG

  2. 2023 — 2025

    PoGo Solutions

    ROLES

    IT Assistant 2

    Aug 2024 — Jul 2025

    Governador Valadares, MG

    ROLES

    IT Assistant

    Jun 2023 — Aug 2024

    Governador Valadares, MG

    • Supported global offices and local teams across a 300+ user/device environment.
    • Handled L1/L2 support, identity administration, and infrastructure monitoring.
  3. 2020 — 2022

    IBI Telecom

    ROLES

    Network Technician

    May 2021 — May 2022

    Governador Valadares, MG

    • Maintained corporate networks and resolved 500+ monthly Wi-Fi and fiber incidents.
    • Delivered structured cabling, internal circuits, and CCTV configuration projects.

    ROLES

    Technical Support Operator

    Mar 2020 — May 2021

    Governador Valadares, MG

    • Provided customer support for Wi-Fi and internet networks.
  4. 2018 — 2020

    Faculdade Pitágoras

    ROLES

    Administrative Assistant, IT

    Mar 2018 — Feb 2020

    Governador Valadares, MG

    • Administered three computer labs with 60+ machines and supported 50+ staff members and hundreds of students.
    • Maintained the campus biometric registration system for safer access control.
  5. 2014 — 2015

    Directa Distribuidora LTDA

    ROLES

    Administrative Assistant

    Apr 2014 — Apr 2015

    • Managed invoices, purchase orders, and operational records.
  6. 2012 — 2014

    Vexin

    ROLES

    Systems Analyst

    Jun 2012 — Apr 2014

    Governador Valadares, MG

    • Maintained computers and networks, analyzed data, and produced management reports.
    • Administered Asterisk servers, SIP trunks, extensions, and softphones.
  7. 2008 — 2009

    Prefeitura Municipal de Governador Valadares

    ROLES

    Intern

    Aug 2008 — Feb 2009

    • Supported fiscal recordkeeping, computer maintenance, and administrative documentation.
  8. 2007 — 2008

    Lojas Americanas S.A.

    ROLES

    Commercial Operator

    Jun 2007 — Feb 2008

    Governador Valadares, MG

    • Supported receiving, store organization, customer service, sales, and cashier operations.

03 / PORTFOLIO

A few things
worth exploring.

01FULL-STACK ENGINEERING

Digital systems

Reliable interfaces and thoughtful architecture for products people return to.

Next.jsTypeScriptPostgreSQL
VIEW CASE STUDY
02PRODUCT & PLATFORM

Creative tooling

Tools that reduce friction, make complex work legible, and feel genuinely good to use.

ReactMotionThree.js
VIEW CASE STUDY

04 / CONTACT

Have an idea
worth shipping?

START A CONVERSATION